Priya Raman· Meridian Health2h
How are you explaining pay ranges to managers before the new disclosure rules?
We publish ranges internally next quarter. Looking for what worked in manager briefings, and what backfired.
Pay equity Answered2411
More than a community platform
Your whole membership, under one roof
Community, events, learning credit, mentoring and an AI assistant that answers from your members’ own words. Connected to the AMS, LMS and CRM you already run, with the reporting to show your board it is working.
community.yourassociation.org
A home feed of questions and discussions from the spaces a member follows, with people worth meeting beside it.
One platform in place of five
- Discussions & Q&A
- AI assistant
- Events
- Resource library
- Member directory
- Mentoring
- Chapters & committees
- Recertification credit
- Private messaging
- Polls
- Email digests
- Reply by email
- Sponsorship
- Moderation
- Insights
- AMS, LMS and CRM integrations
The platform
Everything between joining and renewing
Most associations run their community on one tool, events on another, mentoring on a form and credit tracking on a spreadsheet. Here they are one system, joined to your membership database, so each part knows what a member has done in the others.
A community that looks like your association
Set it up in your name, your colours and your structure, without a developer.
Your brand, not ours
Logo, colour and typeface applied across every page and every email.
Spaces for every audience
Open spaces, members-only spaces, and private ones for a board or committee.
A homepage you arrange
Choose the blocks, order them, and decide what a visitor sees before joining.
Roles that match your team
Members, moderators, community managers and administrators, each with their own reach.
Features
Built around what associations actually do
Not a general-purpose forum with your logo on it. Each part exists because a membership team asked for it.
Discussions and Q&A
Questions find the member who knows
A question nobody answers teaches a member not to ask again. Each one is matched to members with that expertise and put in front of them, and the asker marks the answer that solved it.
- Similar questions offered while a member is still typing
- Experts asked by name when a question sits unanswered
- Anonymous posting for the sensitive ones, where you allow it
Email, both ways
Members take part without leaving their inbox
Most members will never keep a tab open on your community. They get a digest of what they follow, and when someone answers them they reply straight from the email.
- Daily, weekly or monthly digests, chosen by the member
- Reply by email to discussions and private messages
- Start a discussion by emailing a space
Events, mentoring and credit
Your programmes, in the same place as your people
Attending an event or giving the answer that solved a colleague’s question can count toward recertification, recorded automatically and shown to the member as progress.
- Registration, waitlists and attendance for every event
- Mentoring requests, meetings and outcomes tracked
- Credit toward each credential, with an export for your records
Retention
See who is drifting while there is time to act
Renewal is decided months before the invoice. Members going quiet are listed with what changed and a suggested next step, and staff log each contact so two people do not make the same call.
- A risk score from real activity, explained in words
- Automatic welcome, renewal and win-back messages
- Employer accounts with seats, usage and renewal dates
Sponsorship
A community that helps pay for itself
Give partners a place on the homepage, in a space, at an event or in the digest. Every placement is labelled, rotated fairly and counted, and the sponsor gets a report they can trust.
- Views and clicks counted honestly, staff and bots excluded
- A partners page that shows where each sponsor appears
- Reports by period, as a CSV to send on
And the rest
The parts you would otherwise buy separately
All of it is included. There is no module list to price, and nothing to switch on later.
Resource library
Templates, guides and recordings, searchable, with every upload scanned for viruses before anyone can download it.
Chapters and committees
Regional chapters and working groups with their own space, events, roster and volunteer roles.
Search
One search across discussions, files and people, and a report to staff of the searches that found nothing.
Private messaging
Member-to-member messages, with blocking, and a policy you set for who may write to whom.
Polls
Ask the membership a question inside a discussion. Results stay hidden until a member has voted.
Recognition
Points and ribbons for the contributions you want more of, with rules you write and a leaderboard.
Moderation
Reports, first-post approval, automatic screening, warnings and suspensions, each with a reason on record.
News and announcements
Publish association news, open a discussion under it, and notify every member or one tier.
Member profiles
Expertise, credentials, employer and region, so the directory answers “who here knows about this?”
AI, used with restraint
AI that answers in your members’ own words
Years of answers sit in your discussions and your library. The assistant reads only those, only what the member asking may open, and shows the posts each answer came from. When the community has nothing, it says so, puts the question to the members who know, and tells your staff what is missing.
- It never
- Posts as a member or answers from outside your community
- It always
- Shows its sources, and says when it has none
Answers, with sources
A member asks in plain words and gets an answer from your discussions and files, each claim linked to its post.
Asked before
While a member writes a question, discussions that already answer it are offered.
Routed to an expert
What the community has not covered is put to the members whose expertise fits, by name.
A first pass on moderation
Doubtful posts are held for a person to read. A moderator always makes the decision.
Integrations
Connected to the AMS, LMS and CRM you already run
Your membership system stays the source of truth. One Roof reads from it, signs members in with it, and sends back what they did, so the community is part of your stack and not another island beside it.
How a connection comes about: we set each one up with your team during onboarding, by single sign-on, API, scheduled sync or secure file exchange, whichever your system supports. These are the systems associations run most.
Membership (AMS)
Members, tiers and renewal dates come in; nobody is entered twice.
- iMIS
- Fonteva
- Nimble AMS
- netFORUM
- MemberSuite
- Personify
- Impexium
- Novi AMS
- and others
CRM
What a member did in the community shows on their record.
- Salesforce
- Microsoft Dynamics 365
- HubSpot
- Zoho CRM
Learning (LMS)
Courses completed and credit earned count toward recertification.
- TopClass
- Path LMS
- CrowdWisdom
- Elevate
- Docebo
- Moodle
- Cornerstone
Events and webinars
Registrations and attendance arrive without a spreadsheet.
- Cvent
- Zoom
- Swoogo
- Eventbrite
- Microsoft Teams
- ON24
Sign-in
Members use the login they already have. No second password.
- Microsoft Entra ID
- Okta
- Auth0
- Any SAML or OpenID Connect
Email, reporting and automation
Segments go out to your email tool; figures go to your dashboards.
- Mailchimp
- Informz
- Constant Contact
- Power BI
- Tableau
- Zapier
Set up with your team, as part of onboarding
Every association’s systems are configured differently, so we connect yours with you rather than hand you a settings page. Use something that is not listed? Tell us what it is and we will build the connection as part of getting you live.
- Single sign-on
- Scheduled sync
- API and webhooks
- Secure file exchange
Product names belong to their owners and are listed as systems One Roof can be connected to; no partnership or endorsement is implied.
Switching
Moving from Higher Logic or another platform
The hard part of changing community software is not the software. It is years of discussions, a library members rely on, and a membership system everything has to agree with. We do that work with you.
Talk through your move- 1
We map what you have
Your spaces, member tiers, files and the discussions worth keeping, written down as a plan you approve.
- 2
We move it with you
Members, discussions and library files are brought across, and your membership database and sign-in are connected.
- 3
Your team tries it first
Staff and a group of members use it with your real content before anyone else is invited.
- 4
You go live on a date you chose
Members arrive to a community that already has its history, its people and something new to read.
Trust
Careful with your members, because you have to be
Private where it should be
Public, members-only and invitation-only spaces. A board discussion is never listed to anyone outside the board.
Every file scanned
Uploads are checked for viruses before they can be downloaded, and a file that cannot be checked stays held.
Everything on the record
Staff actions, moderation decisions and role changes are kept in an audit log with who, what and when.
Members in control
One-click unsubscribe, a notification setting for every kind of message, and blocking that holds everywhere.
Who it is for
Organisations whose product is belonging
Professional associations
Peer advice, credentials and career-long membership.
Trade associations
Member companies, their seats and their people.
Credentialing bodies
Continuing education tracked where it is earned.
Societies with chapters
A national community with local ones inside it.
Can you move our existing community across?
Yes. Moving your members, discussions and library files is part of getting started, not an extra. We agree with you what is worth keeping and you check it before members are invited.
Does it integrate with our AMS, LMS and CRM?
Yes. Membership status and tier come from the system you already keep them in, members sign in the way they do today, and credit and engagement are passed back. We set the connections up with your team during onboarding; tell us which systems you run and we will say exactly how each one is connected.
Is the AI assistant safe to put in front of members?
It answers only from what your members and staff have written, only from spaces the member asking may open, and every answer shows the posts it came from. If the community has not covered a question it says so instead of guessing, and your staff see the list of what members asked that nobody has answered.
Is there a mobile app?
One Roof is built for the phone first and works in any mobile browser, including moderation and admin. There is no separate app to download, and members reply to discussions from their email on any device.
How is it priced?
By the size of your membership, with every feature on this page included. Tell us roughly how many members you have and we will send a figure, not a sales sequence.
Who moderates the community?
Your team, with the tools to keep it light: reports from members, approval of first posts, automatic screening that holds doubtful posts for a person, and a reason recorded for every decision.
Can we see it with our own branding?
Yes. In a demo we set it up in your name and colours, with spaces that match how your association is organised.